Terms of Service & Refund Policy

THE GOVERNORS operates a Ghana data bundle platform (GHS).

1. Services

We sell prepaid mobile data for MTN, Telecel, and AT networks. Delivery is automated after successful payment via Paystack (Mobile Money, cards, or wallet balance).

2. Refund policy (Ghana)

• Failed delivery: If your bundle is not delivered within 24 hours and our system shows failure, contact support with your payment reference for a refund or retry.
• Wrong number: If you entered the wrong Ghana mobile number, refunds are not guaranteed once delivery succeeded.
• Duplicate payment: Accidental duplicate charges are refunded after verification.
• Wallet top-ups: Wallet balance is non-withdrawable except where required by law; unused balance can be used for future purchases.

3. Vendor stores

Approved resellers set their own prices within platform rules. Commissions are paid via approved MoMo payout requests.

4. Contact

Email: support@thegovernors.app · Support hours: Mon–Sat 8am–8pm GMT.